Shipping Policy
- Processing time: retail orders ship within 3–7 business days; wholesale within 30 business days.
- Free shipping: free standard shipping on all orders.
- Carriers: DHL Express, FedEx, UPS, ePacket.
- Delivery time: USA / Canada 5–10 days · UK / EU 7–14 days · Australia 8–15 days.
Return & Refund Policy
- Return window: 30 days from delivery for unused items in original packaging.
- Refunds: issued to the original payment method within 3–5 business days.
- Damaged on arrival? Contact us within 48 hours with photos and we will replace or refund.
FAQ
- Returns: unused items can be returned within 30 days.
- Damaged items: send photos within 48 hours of delivery.
- Order tracking: use Track Your Order.
- Change or cancel an order: contact us before dispatch and we will update it.
- Change delivery address: contact us before dispatch.
- Warranty: 2 years. Email Dakzhoustore@163.com.
Privacy Policy
We collect only the information needed to process your order and answer your inquiry. We never sell your data. Payment details are handled by PayPal and are not stored on our servers.
Terms of Service
By placing an order you agree to these policies. Prices, specifications and availability may change without notice. Custom OEM / ODM orders are subject to a separate signed agreement.
